Experience versus enthusiasm

We live in a somewhat rural area which means we have a well as there's no municipal water supply available.  Last week we discovered that we had no water pressure.  Since our house is 24 years old and supposedly well pumps seem to have an average lifetime about 20 years, this was an inconvenience but not a huge surprise.

What I found interesting was observing what it took to get the problem resolved.  The plumbing company we called did an excellent job.  They had a young plumber out to diagnose our problem within 4 hours of us reporting the problem.  The plumber they sent was very nice and extremely diligent.  Since he dealt mostly with houses on the eastern and more suburban portion of our county, he wasn't familiar with wells.  However he was able to get advice on how to troubleshoot the problem from more experienced plumbers at his company and after 3 hours, he determined that our well pump had finally died. 

The next day he returned early with a more experienced plumber (one closer to my age) who was familiar with wells and rural water supply equipment.  The two of them worked hard to replace our well pump in very cold temperatures (15-20°F).  During the times they came into the house, I had a few chances to chat with the more experienced plumber and found him to be not only very knowledgeable but also a really nice guy.

It struck me after they had left that the older plumber and I have found ourselves in somewhat similar situations.  I'm one of the two oldest engineers on our team at work and I'm definitely the oldest who still works full time.  I work on things that the younger engineers don't have experience with such as firmware, device drivers, and operating systems.  From time to time, the need to deal with old technology such as a serial port crops up and I'm happy to do it because it brings back memories of a simpler time.  I also seem to get all the core dumps to analyze which I find to be challenging puzzles.  Who needs brain teasers like Wordle when I can spend hours solving a crash?

I guess the lesson to be learned it that it's useful to have engineers of varying degrees of experience on a team as learning from people who have been around some type technology longer is more efficient than younger techs having to learn everything on their own.